The Many Faces of Small-Dollar Loan Borrowers

Learn more about the consumer experience with small-dollar loans through a mix of quantitative insights and borrower personas.

This report builds on our previous research on small-dollar loans to further unpack the consumer experience. In part one of the report, we share quantitative insights around how borrowers interact with small-dollar loans. In part two, we develop a number of borrower personas to illustrate the varied, and sometimes surprising, profiles of borrowers who take advantage of the increased availability of small-dollar loans.

Learn more about our work applying behavioral design to give more consumers access to the credit they need.