There is often a gap between people’s intentions and actions—perhaps they intend to use a non-profit’s program or service but don’t follow through, don’t realize they are eligible for certain benefits, or have certain misconceptions about what’s possible or expected in a particular context.
Applying a behavioral lens can help agencies address these issues, and in doing so make good programs even more effective, enabling them to help more people. We’re currently accepting requests for assistance from non-profits looking to apply behavioral insights to existing or new programs. We’re also eager to support more organizations through our educational workshops and Office Hours, which are free to New York City non-profits.
(Part 1) Recruiting and Hiring
May 17 | 10 a.m.—noon EDT
(Part 2) Onboarding, Supervision, and Performance Management
May 25 | 10 a.m.—noon EDT
During this two-part workshop, participants will learn about behavioral science approaches and concrete strategies to de-bias hiring and management practices.
Behavioral Design Center Office Hours
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Through collaborative design projects, we help non-profits apply behavioral insights to their work.
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Our practical, interactive workshops equip non-profit leaders and staff with tools to identify potential behavioral barriers and design solutions.
This project focuses on illuminating and addressing behavioral barriers in Reading Partners’s volunteer onboarding process in order to increase the number of active volunteers serving New York City school students.
Breakthrough New York
We’re working with Breakthrough New York—a college access program supporting students from middle school through college—to identify factors that limit applications from eligible sixth graders and design solutions.
Urban Justice Center
We focused on enhancing staff effectiveness in engaging clients in support groups and activities that have proven valuable to participants.Read More
Citizens’ Committee for Children
The project sought to identify behavioral barriers limiting responsive actions to CCC’s “Take Action” emails and offered recommendations to motivate advocates to send more letters to state and city leaders.Read More
We investigated the behavioral barriers limiting older adults’ participation in activities offered remotely, and suggested strategies to mitigate those barriers and increase engagement.Read More
This project focused on developing a client survey for the FASTEN (Funds and Services for Tenants Experiencing Need) eviction prevention program, with the aim of maximizing responses and their value in informing program design and service delivery.Read More
The NYC Behavioral Design Center was created with initial support from the W. T. Grant Foundation, The New York Community Trust, and the Booth Ferris Foundation. The Center currently operates with funding from The New York Community Trust, the Pinkerton Foundation, and Casey Family Programs.