Helping Government Engage New Yorkers: Applying Insights from Behavioral Science
by Jon Hayes, Natalie Dabney & Rachel Rosenberg
It is a critical, yet seemingly simple function of city government: connect residents to the programs designed to serve them. Cities invest countless resources to inform the public of valuable programs and encourage residents to use them. Yet mysteriously, those who would most benefit from these programs often neglect to take advantage of them. For […]