ideas42 Seminar Series
December 10, 2020
Program Delivery Innovation During COVID19: Insights from Four Behavioral Design Projects with WIC Agencies
w/ Allison Yates-Berg and Antonia Violante, ideas42
The COVID-19 pandemic has created new challenges (and new opportunities for innovation) for public benefit programs across the United States. In this talk, teammates from ideas42's Economic Justice focus area will discuss projects in partnership with two state agencies that administer the Supplemental Nutrition Program for Women, Infants and Children (better known as WIC). WIC provides food, breastfeeding support, nutritional counseling, and education to families with children under age five who face economic hardship. Through our work in WIC, we will explore important insights to consider when developing and implementing a new innovative approach during the pandemic and beyond. While these insights are most relevant for program administrators, they are also useful for anyone innovating in human service delivery more broadly.
November 10, 2020
The Like-Minded Algorithm: Human-AI Integration & Considerations for Decision-Making
w/ Renée Richardson Gosline PhD, Senior Lecturer at the MIT Sloan School of Management and Principal Research Scientist at MIT's Initiative on The Digital Economy
Human decisions are increasingly mediated by technology, as we navigate input from artificially-intelligent recommendation systems and outsource cognitive load to algorithms. This talk will present a series of studies that explore the research question: when seeking advice, what factors affect people’s relative preferences for algorithmic versus human input? Recent research has identified two phenomena: algorithmic appreciation (a tendency toward algorithmic input) and algorithmic aversion (a tendency toward human input), focusing on aspects of the technology or the task to explain outcomes. Building upon this, our research explores an individual-level attribute, cognitive style, as measured by the Cognitive Reflection Test . Experiments in a variety of decision domains – financial, health, employment-- suggest that cognitive style (intuitive or deliberative), is a predictor of algorithmic appreciation or aversion. Implications for cognitive bias are discussed.
October 20, 2020
Trashing Misconceptions About Behavior: Reducing Waste in NYC Public Housing
w/ Matthew Darling, ideas42
The New York City Housing Authority (NYCHA) is the largest manager of public housing in North America, and provides housing to 1 in 15 New Yorkers. Buildup of excess trash and other waste due to improper disposal is common across NYCHA developments, and creates frustration for residents and housing caretakers, as well as health and safety concerns. It also can also create negative (and false) perceptions about resident behavior and motivations.
To address resident concerns about improper waste disposal, the Mayor’s Office of Criminal Justice (MOCJ) sponsored a partnership with ideas42, NYCHA, and the Research and Evaluation Center at John Jay College. Through this collaboration, we identified barriers that made proper waste disposal challenging and designed solutions to address the barriers. In this seminar, we will share the barriers, designs, results, and key takeaways that others working in public housing may find useful, such as the importance of actively seeking out community input when designing solutions.
September 29, 2020
Building Effective, Resilient, and Trusted Police Organizations
w/ Rodrigo Canales, Associate Professor of Organizational Behavior at the Yale School of Management
Public perception of the reliability of the police has been systematically low. In particular, the persistence of some hotspots of crime and the high visibility of certain negative police events have amplified this poor public perception, despite the fact that, in general, crime and in particular violent crime has continuously decreased. In this research, we conduct a field experiment in Mexico to evaluate the efficacy and feasibility of improving the legitimacy of the police through training police officers and mid-level commanders on the concepts and techniques of procedural justice. To determine the mechanisms of (potential) impact, we designed evaluations not only on whether police officers understood the concepts of procedural justice after training, but also on whether they internalize it (i.e. it changes their professional identity) and most important on whether they actually change their behavior in the field. In this talk, I will also touch briefly on other components of the research I am conducting on issues of organizational design for police forces in Mexico.
September 14, 2020
Quick, Frictionless, Purposeful: Using Behavioral Science to Enhance and Learn From Cash Transfer Programs in the Era of COVID-19
w/ Jessica Jean-Francois, ideas42 and Laura Rawlings and Michele Zini, World Bank
In response to the COVID-19 pandemic, countries across the globe have been adapting social assistance policies to support their citizens. Since March 2020, 139 countries and territories have planned, implemented, or adapted cash transfer programs. Now more than ever, it is crucial that programs are designed to derive optimal outcomes with the limited resources available. In this seminar, we will invite partners from the Social Protection and Jobs practice at the World Bank to set the stage on the importance of effective cash transfers in the era of COVID-19. We will then share how evidence from our work applying behavioral insights to social protection cash transfers can be applied in the COVID and post-COVID eras to assist these programs in achieving maximum impact.
June 25, 2020
Rapid Behavioral Trials to Improve HIV Testing in South Africa: Two Case Studies in Intervention Design
w/ Alison Buttenheim PhD MBA, University of Pennsylvania CHIBE
Rapid trials of behaviorally-informed interventions are a potentially powerful way to optimize service delivery programs of all kinds. One challenge (among many) in running rapid trials is the design of behaviorally-informed interventions. Where do those intervention design ideas come from? Where should they come from? In this talk I will walk through intervention design case studies from two recent trials in South Africa, both intended to improve aspects of HIV testing programs. While many robust intervention design frameworks and approaches exist, the reality for many projects often deviates from an established process. How? Why? And what are the implications for the conclusions and inferences we can draw from trial results?
June 18, 2020
Design Principles for Clearing the Pathway to College
w/ Harrison Neuert and Shera Kenney, ideas42
Community colleges offer economic opportunity to millions of Americans. While community colleges are often affordable and accessible, behavioral challenges in the application and matriculation process (common among all colleges and universities) can still prohibit many prospective students from getting to day one. In this seminar, we will share behavioral insights and designs to help students successfully navigate the pathway to college from our year of work with the largest system of higher education in the US: the California Community Colleges.
May 19, 2020
Getting New Voters and Non-Voters to the Polls
w/ Omar Parbhoo, ideas42
Can our democracy function during the COVID-19 crisis? The ideas42 Nonvoter Innovation Lab is responding to the pandemic by designing behaviorally-informed solutions that protect safe and accessible elections. During this seminar, we'll share our latest innovations and discuss how we're coordinating with election officials, technology platforms, and nonprofits to implement flexible voting systems that meet the challenges of the moment.
March 17, 2020
Act to Adapt: Behavioral Design for Climate Adaptation
w/ Erin Sherman, ideas42
From heat to hurricanes, floods to fires, climate change cuts across all aspects of life on Earth. While we must continue reducing greenhouse gas emissions (known as climate mitigation), we also have to adjust our structures, systems, and societies in response to the impacts of climate change that are already occurring (known as climate adaptation). In this seminar, we'll explore how behavioral science can be used to accelerate adaptation efforts, and we'll go "beyond the nudge" to discuss decisions that are structural, contextual, occasional, political, and expert-driven.
February 20, 2020
Behavioral Design to Encourage Habit Formation in Handwashing in Peru
w/ Nicki Cohen, ideas42
Imagine a world in which there was a pill that could prevent a million diarrhea-related deaths every year and reduce total incidence of diarrhea by half. Well, we live in that very world, where the "pill" is actually a seemingly simple action: handwashing with soap. And yet - the vast majority of people do not properly wash their hands at critical moments, and researchers have by and large failed to induce folks to do so. In this seminar, we'll talk about how we applied the insights from behavioral science and leveraged disgust, comedy, and essential oils to build a new handwashing habit among caregivers of young children in a small rural village in the Peruvian Andes.
January 16, 2020
Behavioral Science and Machine Learning: A Primer
w/ Rachel Rosenberg, ideas42
Curious about how to use machine learning in your research? Concerned about the ethics of algorithm-based decisions? Our machine learning team introduces the concept of machine learning and how we, as behavioral scientists, are using it for social good.