Introducing a Behavioral Playbook for Financial Providers
by Katy Davis, Maddie Kau, & Abigail Kim
Digital tools such as automated savings and investment, expense tracking, and person-to-person payments save people time and help them manage complex finances. Useful features like these can even support overall financial health, particularly for low- and middle-income consumers, if traditional financial services don’t meet their needs. Widespread adoption of these services also benefits financial providers […]